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Terms & Conditions

Terms and Conditions for Communication

Effective Date: 09/01/2025

Welcome! By using our services, you agree to the following terms and conditions regarding our communications with you. This includes notifications, customer support responses, conversational messaging, and promotional content You will receive account alerts and service updates via SMS. You may receive up to 4 messages per month, depending on your account activity. For assistance, text HELP. You will receive account-related notifications and service update. You may receive conversational messages related to your account, such as password resets or account notifications. Message frequency will vary but is typically no more than 5 messages per month. You will receive account alerts and service notifications related to your registration. Message frequency varies, but you may receive up to 4 messages per month. Please read the following carefully.

1. Scope of Communication

By interacting with our services, you consent to receive the following types of messages from us:

  • Standard Notifications: These include system alerts, updates on your account, and important service-related notices (e.g., changes to our terms, subscription renewals, payment confirmations). These messages are crucial for the proper functioning of our services and may not be opted out of.

  • Customer Support Responses: When you submit inquiries or requests for assistance, we may send you responses via email, text message, or through our in-app messaging system. These messages aim to address your questions, resolve issues, and provide help in a timely manner.

  • Conversational Messaging: You may also engage in ongoing, conversational messaging with our team for service-related matters. These interactions may include further clarification of your queries, providing status updates on requests, or general support.

  • Promotional Messages: With your consent, we may send promotional messages, including but not limited to advertisements, special offers, new product/service announcements, and discounts. These may be sent via email, text, or other communication channels. You have the option to opt out of promotional communications at any time through your account settings or by following unsubscribe instructions provided in each message.

2. Consent to Receive Messages

By providing your contact information and engaging with our service, you agree to receive the types of messages outlined above. You acknowledge that your consent is necessary for us to send you these communications. You may withdraw your consent at any time by adjusting your communication preferences in your account settings or by following the opt-out instructions in each message.

3. Message Frequency

  • Standard Notifications: You will receive these messages as necessary for the operation of your account or our services.

  • Customer Support: You will receive replies to your inquiries as needed, based on the interaction with our support team.

  • Conversational Messaging: These interactions will occur based on your engagement with us and may continue until your issue is resolved or your query is answered.

  • Promotional Messages: These will be sent according to your preferences and may vary in frequency depending on your interaction with our offers.

  • You may receive account alerts, service updates, and promotional offers via SMS. Message frequency will vary but is typically no more than 4 messages per week.

4. Opting Out of Promotional Messages

You can opt out of receiving promotional messages at any time by:

  • Clicking the "unsubscribe" link in any promotional email.

  • Replying with "STOP" to any promotional text message.

  • Updating your communication preferences in your account settings.

  • To stop receiving promotional messages, text STOP. For assistance, text HELP.

Opting out of promotional messages will not affect your receipt of standard notifications or customer support communications.

5. Message Delivery and Costs

  • Delivery Methods: We may send messages through various channels, including but not limited to, email, SMS, push notifications, and in-app messaging.

  • Message Costs: Standard messaging and data rates may apply depending on your carrier and service plan, particularly for SMS and push notifications.

6. Data Privacy and Security

We value your privacy and will handle your communication preferences and data in accordance with our Privacy Policy. We will not share your contact details for marketing purposes without your explicit consent.

7. Changes to Communication Terms

We may modify these communication terms from time to time. Any changes will be effective upon posting the updated terms on our website. By continuing to use our services after such changes, you consent to the updated communication terms.

Contact Us If you have any questions regarding our communication practices, please reach out to us at brooke@starrealtyacquisitions.com or call 910-250-8284.

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